To contact a driver or request a ride, passengers first need to download the secure and free Tego app for Android or iOS from the app stores then set up a user profile.
When ready to request a ride, the user opens the app, set their location and their intended destination. The app will then give a cost estimate for the trip. Once passengers request the ride, the app alerts nearest driver who accepts the request and then comes to pick the rider.
Once a driver has accepted the ride, passengers will be able to see their driver’s name, photo, car make and model, and registration, as well as be able to track the driver making his or her way towards him or her in real time – all of these measures are put in place to make it easy for everyone and also ensure that rider gets safely into the right vehicle with the authentic driver. Passengers can also share their trip details using the “Share your ETA” function on the app, as an extra level of security.
When the ride is complete, payment is made with cash (in certain countries), or via the debit card details that the rider enrolled with when signing up.